store policy

SHIPPING POLICY

All of our products are handmade to order. Each order will be ready to ship out within 5-7 business days. We ship by USPS First Class, which generally takes 3-5 days to arrive within the US. International orders could take anywhere from 10-14 days to arrive.

Return Policy

As each item is handmade to order, returns or refunds will not be allowed. Please understand that all items are handmade and will have minor imperfections by nature. If your item is received damaged, please email us at info@bluewinestudio.com within 14 days of arrival. Send us a message with the picture of the damaged item, and we will take care of everything you need! We will handcraft another item for you and ship out as soon as possible.

safety

We use natural ingredients and all of the fragrance oils that we use are phthalate-free. Phthalate is commonly used chemical in fragrance products. However, with the concerns that high levels of phthalate can cause health issues, we do not use any fragrance oils that contain phthalate. All of our products are handmade to order and we work had to launch diverse products. As every item is handcrafted with love and care, we carefully select our ingredients. 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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