faq

Frequently asked questions

What kind of air freshener do you make?


bluewine studio's air fresheners are made of plaster powder. We use non-hazardous plaster that is used for modeling stones and ornaments. With the addition of fragrance oils, our air freshener brings out pleasant scent. It is also called plaster diffuser, also known as an ornament diffuser or a scented stone.




How long does the scent last?


Scent lasts for 1-2 months approximately. We recommend placing the air freshener in small area to allow for maximum dispersal. When the scent fades away, add a few drops of fragrance oil onto the back of the air freshener.




How do I add fragrance oil?


Slowly apply a few drops of fragrance oil onto the back of the air freshener. Allow the air freshener to completely absorb the fragrance oil. For car air freshener, make sure it is completely dry before placing back into the air vent.




I received a damaged item. What do I do?


We are always here to help you! If your item is received damaged, please email us at info@bluewinestudio.com within 14 days of arrival. Send us a message with the picture of the damaged item, and we will take care of everything you need! bluewine studio will handcraft another item for you and ship out as soon as possible.




How long will it take for an item to ship?


All of our products are handmade to order. Each order will be ready to ship out within 5-7 business days. We ship by USPS First Class, which generally takes 3-5 days to arrive within the US. International orders could take anywhere from 10-14 days to arrive.





bluewine

HELP

shipping & returns
FAQ

CONTACT

  • Black Instagram Icon
  • Black Facebook Icon

workshop info

arrow&v

© 2020 bluewine studio. All Rights Reserved.